{"xsrfToken":"defe9a18574a65413e1f5685c9d1eb864169e001_lout","branding":{"id":"5","key":"cps","name":"OBSS Atlassian App Support","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"cps","projectId":10043,"serviceDeskId":5,"name":"OBSS Atlassian App Support","description":"<p>Public support for OBSS Atlassian Marketplace Apps.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":true,"reqTypes":[{"id":"31","name":"Ask for Support","descriptionHtml":"","callToAction":"Ask for Support","introHtml":"<p>Request support about one of OBSS apps</p>","icon":10520,"iconUrl":"https://support.apps.obss.tech/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[17],"key":""},{"id":"33","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"<p>Give any kind of feedback about OBSS apps</p>","icon":10458,"iconUrl":"https://support.apps.obss.tech/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[17],"key":""},{"id":"32","name":"Report a Bug","descriptionHtml":"","callToAction":"Report a Bug","introHtml":"<p>Report a bug in one of OBSS apps</p>","icon":10458,"iconUrl":"https://support.apps.obss.tech/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[17],"key":""}],"reqGroups":[{"id":17,"name":"General"}],"orderMapping":{"17":[31,32,33]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CPS","userLanguageHeader":"This support portal is migrated","userLanguageMessageWiki":"<p>This support portal is migrated to another site with all its existing users and tickets. <br> Navigate to <a href=\"https://appsupport.obss.tech/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://appsupport.obss.tech/</a> to access the new system.</p>","defaultLanguageHeader":"This support portal is migrated","defaultLanguageMessage":"This support portal is migrated to another site with all its existing users and tickets. \nNavigate to https://appsupport.obss.tech/ to access the new system.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4M2EwZWRiZC03NGQyLTQ3OTMtYTZlMi0yMWU1MjQyZTJiOGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyNjAwNTIsIm5iZiI6MTczNTI1ODg1Mn0.3bh6PwfIz6eBB69fN0izMz5Adh0jWs0PS1la2TXeW2A","targetCollection":"upload-project-10043","endpointUrl":"https://api.media.atlassian.com","clientId":"83a0edbd-74d2-4793-a6e2-21e5242e2b8b","tokenDurationInMins":20}},"reqCreate":{"id":31,"projectId":10043,"form":{"name":"Ask for Support","descriptionHtml":"","callToAction":"Ask for Support","intro":"<p>Request support about one of OBSS apps</p>","instructions":"","icon":10520,"iconUrl":"https://support.apps.obss.tech/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Plugin","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10173","label":"Auto Plan Time for TEMPO","selected":false,"children":[]},{"value":"10174","label":"Baselines for Confluence","selected":false,"children":[]},{"value":"10175","label":"Confluence Data Generator","selected":false,"children":[]},{"value":"10176","label":"Confluence Turkish Language Pack","selected":false,"children":[]},{"value":"10177","label":"Contact Manager","selected":false,"children":[]},{"value":"10178","label":"Field Sync","selected":false,"children":[]},{"value":"10179","label":"General","selected":false,"children":[]},{"value":"10181","label":"JIRA Service Desk Reporter","selected":false,"children":[]},{"value":"10183","label":"JQL Issue Select","selected":false,"children":[]},{"value":"10182","label":"Jira Turkish Language Pack","selected":false,"children":[]},{"value":"10184","label":"Keychain - Delegation for Jira","selected":false,"children":[]},{"value":"10185","label":"OBSS Admin Tools","selected":false,"children":[]},{"value":"10186","label":"Other","selected":false,"children":[]},{"value":"10187","label":"Partners","selected":false,"children":[]},{"value":"10188","label":"QLogger","selected":false,"children":[]},{"value":"10189","label":"Sync for JIRA","selected":false,"children":[]},{"value":"10190","label":"TicketBook - Service Contract Management for Jira","selected":false,"children":[]},{"value":"10191","label":"Timepiece Cloud (formerly Time in Status)","selected":false,"children":[]},{"value":"10192","label":"Timepiece Server & Data Center (formerly Time in Status)","selected":false,"children":[]},{"value":"10193","label":"User Property Manager","selected":false,"children":[]},{"value":"10194","label":"Worklog Sync","selected":false,"children":[]},{"value":"10180","label":"iPhone Client for JIRA","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/31","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/31","calendarParams":{"firstDay":0,"date":"2024-12-27T03:20:52+0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4M2EwZWRiZC03NGQyLTQ3OTMtYTZlMi0yMWU1MjQyZTJiOGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyNjAwNTIsIm5iZiI6MTczNTI1ODg1Mn0.3bh6PwfIz6eBB69fN0izMz5Adh0jWs0PS1la2TXeW2A","targetCollection":"upload-project-10043","endpointUrl":"https://api.media.atlassian.com","clientId":"83a0edbd-74d2-4793-a6e2-21e5242e2b8b","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}